Terms and Conditions

Introduction Terms and Conditions of Car and Home Insurance Products and Services

Please read these Website/Application Terms of Use carefully before using the site.

By using our Website/Application, you accept these Terms

These Terms, together with the documents referred to in it, set out the terms and conditions you use on https://yasmina.ai. Please read these Terms carefully before you start to use Yasmina. By using our Website/Application, you confirm that you accept these Terms and comply with them. If you do not agree to these Terms you must not use our Website/Application.

Other Terms that may apply to you

These Terms refer to the following additional terms, which also apply to your use of our Website/Application:

  1. Our acceptable Use Policy sets out our site's permitted uses and prohibited uses. When using our site, you must comply with this Acceptable Use Policy;
  2. If you purchase goods from our site, our terms and conditions of supply will apply to the sales.

Who we are and how to contact us

We are registered as a private company limited by shares in UAE and Saudi Arabia with company number DMCC-816034. If you have any queries or concerns regarding Yasmina or its information, please contact us at [email protected].

If you have any queries or concerns regarding Yasmina or the information contained on it, please contact us at [email protected].

Website/Application Content

The content on our Website/Application is provided on an "as is" basis. All information, commentary, and other materials displayed on our Website/Application are only intended for general information purposes. It is not intended to amount to advice on which you should rely. Therefore, you must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our Website/Application. We update our Website/Application regularly and may change the content at any time. Although we make reasonable efforts to update the information on our Website/Application, we make no representations, warranties, or guarantees, whether express or implied, that the content on our site is accurate, complete, or up-to-date. Therefore, we disclaim all liability and responsibility arising from any reliance placed on such information, commentary, or other materials on Yasmina by any visitor to our Website/Application or by anyone who may be informed of any of its content.

Restrictions on access and use

Website/Application Access

Our site is made available free of charge. However, we do not guarantee that our site, or any content on it, will always be available or uninterrupted. Therefore, if our Website/Application is unavailable for any reason and at any time (including for any period), we shall not be liable to you for such an occurrence.

To register on our Website/Application you must be 18 years or older. Only one registration is allowed per person; once registered, you must ensure you keep your registration information up-to-date.

Suspension, withdrawal, and restriction of access

In our absolute discretion, we may suspend, withdraw or restrict access to all or some parts of our Website/Application to any persons, which shall include, for the avoidance of doubt, users who have registered with us.

Termination of access

At our discretion, we may terminate your access to Yasmina.ai at any time and without notice.

User ID and password

If you establish an account on Yasmina.ai you are responsible for maintaining the confidentiality of your user ID and password, and for all activities that occur under that user ID or password. You agree that you will not allow anyone to use your account and that you will not use anyone else's account.

We have the right to disable any user ID or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these terms provisions.

If you know or suspect that your user ID or password has been unlawfully disclosed or there has been a known or possible security breach, you must promptly notify us at [email protected].

How you may use material on our site

All intellectual property rights contained in the Website/Application and all materials published on the Website/Application are owned and licensed by us, with all such rights reserved.

Except as expressly provided in these Terms, no part of Yasmina.ai may be copied, reproduced, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including mirroring) to any other computer, server, Website/Application, or another medium for publication or distribution or any commercial enterprise, without the express wrote consent of Yasmina DMCC.

You may download publicly-available content on Yasmina.ai only for your personal, non-commercial use, provided that:

  1. You keep intact all copyright and other proprietary notices; and
  2. If you're copying or use of copyrighted materials on Yasmina.ai is other than "fair use" under applicable copyright laws, you must seek permission directly from us.

If you print off, copy or download any part of our Website/Application in breach of these Terms, your right to use our Website/Application will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Linking to and from our site

Where our site contains links to other sites and resources provided by third parties, these links are only for your information. Such links should not be interpreted as approval by us of those linked sites or information you may obtain from them. We have no control over the contents of those sites or resources. Accordingly, to the fullest extent permitted by law, we exclude all liability arising in connection with or as a result of such external site material causing any damage, costs, injury, or financial loss.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation. For example, you must not establish a link that suggests any form of association, approval, or endorsement on our part where none exists. In addition you must not establish a link to our site on any site you do not own.

Our site must not be framed on any other site. May you create a link to any part of our site other than the home page? We reserve the right to withdraw linking permission without notice. The site you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy Yasmina. If you wish to link to or use of the content on our site other than that set out above, please contact us at [email protected].

Uploading content to our Website/Application

Whenever you use a feature that allows you to upload content to our Website/Application or to contact other users of our Website/Application, you must comply with the content standards set out in our Acceptable Use Policy Yasmina. You warrant that any such contribution does comply with those content standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer due to your breach of contract. Any content you upload to our Website/Application will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other site users a limited license to use, store and copy that content and distribute and make it available to third parties. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Website/Application constitutes a violation of their intellectual property rights or their right to privacy. We have the right to remove any posting you make on our Website/Application if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy. You are solely responsible for securing and backing up your content.

We do not approve user-generated content

This site may include information and materials uploaded by other users of the site, including bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values. If you wish to complain about information and materials uploaded by other users please contact us at [email protected].

We are not responsible for viruses, and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs, and platform to access our site. In addition, you should use your virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material. You must not attempt to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our Website/Application. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities and co-operate with those authorities by disclosing your identity to them. In case of such a breach, your right to use our site will cease immediately.

Data Protection and Privacy

We shall comply with all applicable data protection legislation, including the General Data Protection Regulation ((EU) 2016/679). In addition, any other national implementing laws, regulations, and secondary legislation relating to data protection or privacy, as each of the preceding, may be amended, updated, consolidated, replaced, and re-enacted from time to time.

We shall use and process your personal information by our Privacy Policy.

Our Liability

While we try to ensure that all information on Yasmina is accurate, no guarantees, representations, or warranties are given that the content of our Website/Application is correct, complete, up-to-date, or error-free. Use of Yasmina is entirely at your own risk.

To the fullest extent permitted by law, we hereby expressly exclude:

  1. All conditions, warranties, and other terms which might otherwise be implied by statute, common law, or the law of equity; and
  2. Any liability for any direct, indirect, or consequential loss or damage incurred by any user in connection with our Website/Application or contact with the access, use, inability to use, or results of the use of our Website/Application, any Website/Applications linked to it, and any materials posted on it, including liability for:
    1. loss of business;
    2. loss of income or revenue;
    3. loss of profits or contracts;
    4. loss of anticipated savings;
    5. loss of data;
    6. loss of goodwill;
    7. wasted management or office time;
    8. loss or damage caused to any equipment or software; or
    9. Any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, malicious code, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of Yasmina or to your downloading of any material posted on it, or on any Website/Application linked to it.

This does not affect our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.


In the event any provision or part-provision of these Terms is found by any court or other authority of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of these Terms and the validity and enforceability of the other provisions of these Terms shall not be affected.

Refund policy

If you cancel your policy on the same day of your purchase, you will get a full refund. Otherwise, you get a partial refund based on how many days you have left to your policy. For example, if you have purchased a 1-year policy and 30 days have passed, we will do a partial refund for the remaining 335 days. The percentage of the partial refund will be the percentage of the remaining days of your policy.


Yasmina DMCC may, at its sole discretion, amend these Terms at any time. Therefore, whenever you wish to use our Website/Application, please check these Terms to ensure you understand the terms that apply at that time.

Governing Law and Jurisdiction

These Terms shall be governed by, and construed by, the laws of Saudi Arabia. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, or arising from or related to the use of our Website/Application, shall be subject to the exclusive jurisdiction of the Courts of Saudi Arabia.


Dubai, United Arab Emirates

Almas Tower

Jumeirah Lakes Towers

PO Box 48800

+971 (0) 4 424 9600

Local: 600 54 3622

Fax: +971 4 390 3987

Riyadh, Saudi Arabia

Orubah road, Prince Turky Alawwal intersection

PO Box 33554 Riyadh 11458

+966 11 311 3331

Fax: +966 11 283 47 44